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Shipping & Payment Policy

Welcome to Arttd'inox, where we prioritize a seamless shopping experience backed by transparent shipping and secure payment processes. Explore our Shipping & Payment Policy for comprehensive details:

  • Shipping:

We partner with registered and trusted courier services for both domestic and international deliveries. For specific shipping timelines, please refer to the product descriptions on each product page or contact us for more information.

Kindly note that Saturdays, Sundays, and Public Holidays are non-working days for standard deliveries.

  • Domestic Shipping Policy:

Please allow us up to 4-6 business days from the day you receive the order confirmation.

  • Avail free shipping for prepaid domestic orders
  • Please note that free shipping does not apply to heavy duty products such as planters, lamps, wall brackets, etc.
  • International Shipping:
  • A flat fee of USD30/GBP30/SGD40/AED100 is applied to international orders, depending on the currency selected during the purchase.
  • Duties & Taxes for international orders are not included in the order total and are additional to the paid shipping charges at checkout.
  • Deliveries are sent to the shipping address specified during checkout.
  • Most countries impose duties on imported items, which are assessed upon port entry. Charges vary based on the destination and imported products.
  • Customers are responsible for settling applicable duties and taxes directly with the shipping agency upon order delivery. Failure to pay these charges will result in non-refundable orders. Please refer to our Return & Exchange Policy for more information.
  • All orders are processed from our warehouse in Ballabhgarh, Haryan India.

Tracking and Delivery:

  • Post-shipping, we will share tracking numbers and shipping agency details via email.
  • For further assistance, please contact us at 1800 114 585 or write to us at contact@jindallifestyle.com.
  • Our delivery partners make three (3) attempts before returning the package to us. No refunds will be issued after three unsuccessful attempts. Consult our Return & Exchange Policy for comprehensive details.
  • To ensure hassle-free delivery, provide a complete shipping address, including the zip code and mobile number.
  • Refunds will not be entertained for delivery failures due to incorrect details. Please refer to our Return & Exchange Policy for additional information.

Modes of Payment:

For Domestic Orders:

  • Acceptance of all major debit and credit cards (Mastercard, Visa, American Express).
  • Net Banking options across major banks.
  • Recognized Wallet & UPI options.

For International Transactions:

  • Acceptance of major Credit Cards (Mastercard, Visa, American Express).
  • Payments through PayPal and PayU (third-party payment gateways).
  • American Express credit cards may not be accepted for select transactions, but they can be processed through PayPal accounts.

Note: In adherence to RBI regulations in India, credit and debit cards issued within Indian Territory may not default to transactions in international currency. Explicit authorization from the cardholder is required for international transactions.